Updated on October 1, 2021

What are the conditions of your lifetime warranty?

Here at POWERNEXUS, we have absolute confidence in our products which allows us to give all POWERNEXUS purchased items a 45-day money back guarantee and lifetime warranty.

 

LIFETIME WARRANTY
We warranty each and every POWERNEXUS product to be free of manufacturing defects, and will replace with a new product, at our option, any POWERNEXUS product that is deemed defective. POWERNEXUS does not warranty its products against normal wear or misuse. If your POWERNEXUS product was damaged due to misuse, our customer service team can analyze the damage and may be able to suggest options for the customer to remedy. If your POWERNEXUS product is unable to be repaired after misuse, we will extend a one-time courtesy offer, allowing you the option to purchase a new POWERNEXUS product for 50% off of our MSRP price listed on the website, excluding web specials.

 

For warranty claims, please reach out to our support by clicking here or emailing info@powernexuselectronic.com for further instructions. Please see "conditions of warranty & returns" for complete warranty guidelines.